Telephone Directory of the Government of the HKSAR And Related Organisations

This is a website where you can search for most of the telephone numbers of officers and hotlines in respect of government bureaux / departments and related organisations.

Last Updated: 25/10/2025

Working Family and Student Financial Assistance Agency
Student Finance Office
Customer Relation Division
Applications Support Section

Applications Support Section

Address	12/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
Fax	2110 4642

Applications Support Section
Address 12/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon	Fax 2110 4642

Full Name	Post Title	Office Tel	Email	Full Name, Post Title, Office Tel, Email
Full Name Ms. LAI Tsz Yan, Annette	Post Title Asst Contr(Applications)	Office Tel 2150 6071	atylai_sfo@wfsfaa.gov.hk
Email atylai_sfo@wfsfaa.gov.hk

Applications Support Section
Applications and Hotline Unit - Applications Team

Applications and Hotline Unit - Applications Team

Address	12/F, One Mong Kok Road Commercial Centre, 1 Mong Kok Road, Kowloon
Fax	2157 0046

Applications and Hotline Unit - Applications Team
Address 12/F, One Mong Kok Road Commercial Centre, 1 Mong Kok Road, Kowloon	Fax 2157 0046

Full Name	Post Title	Office Tel	Email
Full Name Ms. FONG Hoi Yan, Yan	Post Title EO(Applications and Hotline)1	Office Tel 3102 3648	yhyfong_sfo@wfsfaa.gov.hk
Email yhyfong_sfo@wfsfaa.gov.hk
Full Name Miss CHONG Pui Yuk, Yoyo	Post Title EO(Applications and Hotline)2	Office Tel 3102 3126	ypychong_sfo@wfsfaa.gov.hk
Email ypychong_sfo@wfsfaa.gov.hk

Applications Support Section
Counter Service Unit

Counter Service Unit

Address	11/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
Office Tel	2152 9307
Fax	2111 9150

Counter Service Unit
Address 11/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon	Office Tel 2152 9307	Fax 2111 9150

Full Name	Post Title	Office Tel	Email
Full Name Ms. HO Yuen Lam, Cherry	Post Title EO(Counter)1	Office Tel 2150 7641	cylho_sfo@wfsfaa.gov.hk
Email cylho_sfo@wfsfaa.gov.hk
Full Name Miss IP Hoi Ping, Kelly	Post Title EO(Counter)2	Office Tel 3102 9263	khpip_sfo@wfsfaa.gov.hk
Email khpip_sfo@wfsfaa.gov.hk

Remarks:

1.For those calling from places outside Hong Kong, please dial the area code "852" before the telephone number (not applicable to overseas offices).
2.Click the name of officer/enquiry for further information.
3.All data on this website are provided and updated by respective bureaux / departments and related organisations.