Telephone Directory of the Government of the HKSAR And Related Organisations - Contact Centre and Change Management Division

This is a website where you can search for most of the telephone numbers of officers and hotlines in respect of government bureaux / departments and related organisations.

Last Updated: 29/09/2026

Innovation, Technology and Industry Bureau
Digital Policy Office
Data Governance Branch
Contact Centre and Change Management Division

Contact Centre and Change Management Division

Contact Centre and Change Management Division

Full Name	Post Title	Office Tel	Email	Full Name, Post Title, Office Tel, Email
Full Name Mr. LAM Kwok Wai, Simon	Post Title Assistant Commissioner (Contact Centre and Change Management)	Office Tel 2165 7202	slam@digitalpolicy.gov.hk
Email slam@digitalpolicy.gov.hk

Contact Centre and Change Management Division
Project Team

Project Team

Project Team

Full Name	Post Title	Office Tel	Email
Full Name Ms. WONG Yuen Chu, Ida	Post Title Ch MSO(CCC)1	Office Tel 2165 7212	iycwong@digitalpolicy.gov.hk
Email iycwong@digitalpolicy.gov.hk
Full Name Ms. HO Wan Ching, Edith	Post Title Ch MSO(CCC)2 (On leave)	Office Tel 2165 7238	ewcho@digitalpolicy.gov.hk
Email ewcho@digitalpolicy.gov.hk
Full Name Ms. CHAN Wing Pui, Shuring	Post Title Acting Ch MSO(CCC)2 / Sr MSO(CCC)2	Office Tel 2165 7209	swpchan@digitalpolicy.gov.hk
Email swpchan@digitalpolicy.gov.hk
Full Name Ms. TSE Man Yee, Miranda	Post Title Acting Ch MSO(CCC)2 / Sr MSO(CCC)2	Office Tel 2165 7210	mmytse@digitalpolicy.gov.hk
Email mmytse@digitalpolicy.gov.hk
Full Name Ms. CHAN Ka Po, Sarah	Post Title Sr MSO(CCC)1	Office Tel 2165 7271	skpchan@digitalpolicy.gov.hk
Email skpchan@digitalpolicy.gov.hk
Full Name Ms. WONG Ka Ki, Katie	Post Title MSOI(CCC)2	Office Tel 2165 7229	kkkwong@digitalpolicy.gov.hk
Email kkkwong@digitalpolicy.gov.hk
Full Name Miss LEUNG Shin Ming Angela	Post Title MSOII(CCC)1	Office Tel 2165 7251	asmleung2@digitalpolicy.gov.hk
Email asmleung2@digitalpolicy.gov.hk

Contact Centre and Change Management Division
1823

1823

1823

Full Name	Post Title	Office Tel	Email
Full Name Mr. HUI Kin Fan, Frankie	Post Title CEO(CCC)	Office Tel 3142 2000	fkfhui@digitalpolicy.gov.hk
Email fkfhui@digitalpolicy.gov.hk
Full Name Mr. LAU Cheuk Ho, Raymond	Post Title Ch MSO(CCC)3	Office Tel 2165 7279	rchlau@digitalpolicy.gov.hk
Email rchlau@digitalpolicy.gov.hk
Full Name Mr. PANG Ming Chau	Post Title Chief Operations Officer	Office Tel 3142 2021	ming@1823.gov.hk
Email ming@1823.gov.hk
Full Name Ms. YUEN Wing Yan, Winni	Post Title Sr MSO(CCC)3	Office Tel 3142 2064	wwyyuen@digitalpolicy.gov.hk
Email wwyyuen@digitalpolicy.gov.hk
Full Name Miss NGAN Pui Tung, Tammy	Post Title MSOI(CCC)3	Office Tel 3142 2572	tptngan@digitalpolicy.gov.hk
Email tptngan@digitalpolicy.gov.hk
Full Name Mr. HUI Cho Ho, Joe	Post Title MSOII(CCC)3	Office Tel 2165 7268	jchhui@digitalpolicy.gov.hk
Email jchhui@digitalpolicy.gov.hk
Full Name Mr. TANG Yat Ping	Post Title EO(CCC)	Office Tel 3142 2025	eoadm@1823.gov.hk
Email eoadm@1823.gov.hk
Full Name Mr. CHOI Wai Tang, Arthur	Post Title Senior Manager	Office Tel 3142 2971	arthurch@1823.gov.hk
Email arthurch@1823.gov.hk
Full Name Ms. LAI Ka Yee, Jenny	Post Title Senior Manager	Office Tel 3142 2023	jenny@1823.gov.hk
Email jenny@1823.gov.hk
Full Name Mr. CHEUNG Wing Kai, Ricky	Post Title Manager	Office Tel 3142 2003	richeung@1823.gov.hk
Email richeung@1823.gov.hk
Full Name Ms. HO Yuen Wa, Ada	Post Title Manager	Office Tel 3142 2980	adho@1823.gov.hk
Email adho@1823.gov.hk
Full Name Mr. LEUNG Kin Wang, Kelvin	Post Title Manager	Office Tel 3142 2029	keleung@1823.gov.hk
Email keleung@1823.gov.hk
Full Name Mr. MAN Kwok Fai, Patrick	Post Title Manager	Office Tel 3142 2031	paman@1823.gov.hk
Email paman@1823.gov.hk
Full Name Mr. NG Kai Wing, Gary	Post Title Manager	Office Tel 3142 2966	gang@1823.gov.hk
Email gang@1823.gov.hk
Full Name Ms. YEUNG Yuen Chi, Joyce	Post Title Senior Systems Engineer	Office Tel 3142 2004	joyce.yeung@1823.gov.hk
Email joyce.yeung@1823.gov.hk
Full Name Mr. MOK Kam Wah, Edmond	Post Title Systems Engineer	Office Tel 3142 2115	edmond.mok@1823.gov.hk
Email edmond.mok@1823.gov.hk
Full Name Mr. WONG Cho Chi, Alister	Post Title Systems Engineer	Office Tel 3142 2038	alister.wong@1823.gov.hk
Email alister.wong@1823.gov.hk

Remarks:

1.For those calling from places outside Hong Kong, please dial the area code "852" before the telephone number (not applicable to overseas offices).
2.Click the name of officer/enquiry for further information.
3.All data on this website are provided and updated by respective bureaux / departments and related organisations.